FAQs

Frequently Asked Questions

We offer convenient ways for our customers to order from us; online, email, by phone. Please visit shop to order on website.
Currently, we offer both standard and overnight shipping

Yes, we will ship to most countries in the world including the United Kingdom. There is a minimum $25.00 shipping charge for international orders, other conditions may apply. Please call or email customer service for further details.

Delivery time from Canada can take from 1-2 business days across the Continental US and Canada and 4-8 business days for International orders.

In addition to dispensing from our affiliated Canadian dispensing pharmacy, we also arrange for your medications to be dispensed from licensed pharmacies and international fulfilment centers that are approved by the regulatory bodies in their respective countries. We affiliate with dispensaries in the following jurisdictions that ship product to our customers: Canada, Mauritius, India, New Zealand, Australia, Turkey, and United Kingdom.

Under pharmaceutical law, prescription drugs are not returnable. As a licensed pharmacy, to protect the safety of you and other parties involved, once prescription or non-prescription products have been dispensed, they cannot be returned for any reason. All sales are final. Before completing your order, we recommend you consult with your physician regarding your medications. For more information, please look at our policies section.

Yes, you can get your prescription refilled online with the “refill option”, by email, mail or on the phone.